Customer separation
Use teams, workspaces, and vaults to create understandable boundaries between customer environments.
MSP credential management
Credential management designed for managed service providers
Keep each customer’s passwords and secrets separated while giving technicians intentional, revocable, and auditable access.
The operational problem
Every additional customer multiplies the cost of unclear credential ownership
MSPs handle sensitive access across customers, systems, technicians, and support workflows. When those credentials are mixed or copied informally, customer separation, offboarding, incident investigation, and access review become unnecessarily risky.
Core capabilities
Control sensitive access without losing operational context
Technician access
Grant access according to role and responsibility instead of distributing broad shared credential lists.
Central offboarding
Remove technician access in one governed system and identify credentials that should rotate.
Customer-context audit history
Review relevant activity within the workspace and vault structure used for each customer.
How it works
Move from scattered secrets to governed access
- 1
Model customer boundaries
Define a repeatable workspace and vault structure for customers, environments, systems, and credential types.
- 2
Assign technician roles
Give teams only the customer and system access required for their current responsibilities.
- 3
Review and offboard
Run periodic access reviews, remove obsolete access, and rotate affected customer credentials when necessary.
Security and deployment
Controls and commitments that stay within their documented scope
KubbeeVault helps MSPs separate credential access within a governed hierarchy. Each provider remains responsible for customer authorization, technician practices, endpoints, identity controls, and contract-specific obligations.
Review the security modelCommon use cases
- Customer infrastructure credentials
- SaaS administration accounts
- Network and device access
- Support-team passwords
- Customer cloud API keys
- Technician onboarding and offboarding
Supported workflows
Browser, API, and Kubernetes integrations
Browser access supports customer web systems, while REST API and Kubernetes workflows address approved automation and managed infrastructure use cases.
View supported integrationsFAQ
Frequently asked questions
Can customer credentials be separated?
Yes. Teams, workspaces, and vaults provide a hierarchy for separating customers, projects, systems, and environments.
Can technician access be revoked centrally?
Yes. Access is assigned through the governed platform, supporting centralized offboarding and follow-up rotation.
Does KubbeeVault replace an MSP’s customer agreements?
No. Customer authorization, responsibilities, security requirements, and service commitments remain governed by the MSP’s contracts.
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